Preparing your tender ¡ This guide was generated with the help of an AI system. Its legal references were checked against the official EU texts listed under Sources on . Next review due by , or sooner if the law changes. EU rules only. Not legal advice.
Short answer. Above the EU thresholds, tenders are submitted electronically. Paper is the exception, and the buyer has to justify it (Article 22(1)). EU law sets what the platform must guarantee: the exact time your tender arrived is recorded, nobody can open it before the deadline, and any attempt to do so can be detected (Annex IV). It also says that a tender received late is irregular (Article 26(4)(b)). Almost everything else is decided nationally or by the platform. That includes registration, file formats and sizes, whether you sign, with what kind of signature, and what happens if the system fails. So read two documents, not one: the procurement documents and the platformâs own instructions. Then upload early. A tender thatâs half-uploaded at the deadline is a tender that arrived late.
EU law ¡ Electronic is the rule
âMember States shall ensure that all communication and information exchange under this Directive, in particular electronic submission, are performed using electronic means of communicationâ (Article 22(1)). Member States could postpone this until 18 October 2018 (Article 90(2)). Since then it applies everywhere.
The buyer may accept or require something other than electronic submission only in the situations the Directive lists (Article 22(1), second subparagraph):
- the procurement is so specialised that electronic submission would need tools, devices or file formats that arenât generally available;
- the file formats suitable for describing the tender canât be handled by open or generally available applications;
- it would need specialised office equipment the buyer doesnât generally have (recital 53 gives wide-format printers as an example);
- the documents require physical or scale models.
The buyer may also use other means where thatâs needed because of a security breach, or to protect particularly sensitive information. In every case it must record its reasons in the individual procurement report (Article 22(1), fourth and fifth subparagraphs; Article 84). Where electronic means arenât used, communication is by post or other carrier, or a mix. Recital 53 adds that this should be limited to the parts of the tender that canât go electronically. So a scale model can arrive by courier while the rest of your tender goes through the platform.
What âelectronicâ doesnât mean. The Directive doesnât oblige the buyer to evaluate tenders electronically or automatically. The obligation also stops at the award: nothing after it has to be electronic (recital 52).
Oral contact is allowed, but not for the essentials. Procurement documents, requests to participate, confirmations of interest and tenders always go in writing. Other communication can be oral if its content is âdocumented to a sufficient degreeâ (Article 22(2)). âWritingâ includes information sent and stored electronically (Article 2(1)(18)).
The ESPD is electronic too. âThe ESPD shall be provided exclusively in electronic formâ (Article 59(2)). The documents say how to fill it in and where to upload it. See the ESPD.
EU law ¡ What the platform must guarantee
Access on equal terms. The tools must be ânon-discriminatory, generally available and interoperable with the ICT products in general useâ, and must not restrict access to the procedure (Article 22(1)). If the buyer needs a tool that isnât generally available, it must offer an alternative means of access (Article 22(5)): free online access to the tool from the date of the notice; free provisional tokens for tenderers who canât get the tool in time, through no fault of their own; or another channel for electronic submission.
Confidentiality until the deadline. The buyer must preserve âthe integrity of data and the confidentiality of tendersâ and may examine their content âonly after the time limit set for submitting them has expiredâ (Article 22(3)).
The minimum technical guarantees (Annex IV). The tools for electronic receipt of tenders must at least guarantee, âthrough technical means and appropriate proceduresâ, that:
- âthe exact time and date of the receipt of tenders ⌠can be determined preciselyâ;
- it can reasonably be ensured that nobody has access to the data transmitted before the deadline;
- only authorised persons can set or change the opening date, and only they can access the data, and only after that date;
- any breach of these access rules, or attempt at one, is âclearly detectableâ.
Published specifications. âInformation on specifications for the electronic submission of tenders ⌠including encryption and time-stamping, shall be available to interested partiesâ (Article 22(6)(a)). Look for them in the platformâs manual or quick guide and in the documents, and read them as part of the rules of the tender.
File size limits are allowed. Recital 53 says the buyer can set a maximum file size âwhere necessary for technical reasonsâ. The limit will be in the documents or the platformâs instructions, not in the Directive.
EU law ¡ Electronic signatures
Whether you need one is not decided by the Directive. Member States, or buyers within a national framework, set the security level for each stage of the procedure, âproportionate to the risks attachedâ (Article 22(6)(b)). Recital 57 explains why. An email asking for a meeting address doesnât need the same security as the tender, which is a binding offer. So whether you sign, what, and at which level differs from one country and one tender to the next. Read the documents.
If an advanced signature is required, the buyer must accept advanced electronic signatures supported by a qualified certificate, and must not add requirements that hinder their use when the certificate is on a trusted list (Article 22(6)(c)). The Directive still refers to the old e-signatures Directive 1999/93/EC. That Directive was repealed, and references to it are read as references to the eIDAS Regulation (Article 50(2) of Regulation 910/2014).
The three levels in eIDAS, from weakest to strongest:
| Level | What it is | Where in eIDAS |
|---|---|---|
| Electronic signature | Any data in electronic form attached to other data and used to sign. It can't be refused as evidence just because it's electronic | Article 3, Article 25(1) |
| Advanced | Uniquely linked to and identifies the signatory, under the signatory's sole control, and any later change to the signed data is detectable | Article 26 |
| Qualified | An advanced signature made with a qualified signature creation device and based on a qualified certificate. Same legal effect as a handwritten signature, and recognised as qualified in every Member State | Article 3, Article 25(2), Article 24a(1) |
Cross-border bidders. If a public body requires an advanced signature for an online service, it must recognise signatures in the reference formats set by the Commission (Article 27(1)â(2) eIDAS). It canât ask for a cross-border signature at a higher level than qualified (Article 27(3)). The reference formats are in Implementing Regulation (EU) 2026/248, in force since 23 February 2026, when it repealed Decision 2015/1506:
- Until 22 February 2027, the formats public bodies must recognise are those in its Annex II: XAdES, CAdES and PAdES baseline profiles and the associated signature container (ASiC), in the older ETSI versions (Article 1(2)).
- From 23 February 2027, Annex I applies as well: newer ETSI versions of the same profiles, plus JAdES (Article 1(1) and Article 6).
- Signatures in the Annex II formats stay recognised only if they were created before 23 February 2028 (Article 1(2)).
Other formats must be accepted too, if the Member State where the signerâs trust service provider is established offers a free online way to validate them (Article 2). The Directive itself asks buyers to set the required format on the basis of Decision 2011/130/EU, which is still in force (Article 22(6)(c)(i)). In plain terms: if a platform in another Member State refuses a qualified signature from your own countryâs provider in one of the reference formats, EU law is on your side. Raise it with the buyer in writing, well before the deadline.
EU law ¡ Deadlines and late tenders
The time of receipt is what counts. Annex IV requires the system to record it precisely. The Directive treats tenders âwhich were received lateâ as irregular (Article 26(4)(b)). It has no rule that the time you started uploading counts. Neither does it deal with what happens when the platform fails near the deadline. Thatâs for national law and the documents (see below).
Deadlines and electronic access. The buyer must give free, full, direct electronic access to the procurement documents from the date of the notice. If some documents canât be offered that way, for one of the Article 22(1) reasons or because the buyer protects confidential information in them, the deadline is extended by five days, except in duly substantiated urgency (Article 53(1), second and third subparagraphs). Separately, the minimum time limit for tenders in an open or restricted procedure may be cut by five days where electronic submission is accepted (Articles 27(4) and 28(5)). How the time limits work: EU procurement procedures.
Confidential parts. Mark whatâs confidential in your tender. The buyer must not disclose information youâve designated as confidential, such as technical or trade secrets, unless the Directive or national law provides otherwise (Article 21(1)). The platform may have a field or a folder for this.
EU case law ¡ Links are not uploads
One line of cases, decided under the EU institutionsâ own rules rather than the Directive, but on a point that matters for every platform. The European Commission required tenders to be submitted through its eSubmission application. A tenderer included hypertext links to documents on its own website. The Commission refused to evaluate those documents. The General Court held that âonly documents for which that process was followed form part of the tenderâ, and that a reasonably well-informed tenderer knows it canât modify its tender after the deadline (T-376/21, paragraphs 139 and 142). The Court of Justice upheld this. The Commission didnât have to check whether the linked documents had in fact been changed. They sat on a website the tenderer controlled, so they could have been (T-376/21, paragraph 144; C-534/23 P, paragraphs 84 and 87). It also held that an earlier procedure where the Commission had accepted such links created no legitimate expectation (paragraphs 78â80).
How far these judgments go. Three limits matter:
- They apply the EU institutionsâ Financial Regulation, then Regulation 2018/1046 (Article 149(1)). The same rule, âthe integrity of data is preservedâ, is now Article 152(1)(b) of Regulation 2024/2509. They donât interpret the Directive.
- They rest on the tender documents. The invitation and the eSubmission quick guide said that every document must be uploaded to the platform (C-534/23 P, paragraph 83). Where documents say something else, the answer may differ.
- They concern documents that describe the tender. Where a criterion scores something that is online by nature, such as a tendererâs teaching platform, the Court treated that as a different question (paragraph 77).
The Directive has its own integrity requirement in Article 22(3), and Annex IV is built around it. Our reading is that a buyer under the Directive whose documents require everything to be uploaded can rely on the same reasoning. No judgment says so yet.
On 12 October 2026 we searched the 183 texts in our set of judgments and orders linked to Directives 2014/24 and 2004/18 (method: see our analysis of the scoring formula) for electronic submission, platform failures, late tenders and electronic signatures. Apart from the two judgments on the Dutch TenderNed platform, which concern State aid and not biddersâ rights (T-138/15 and C-687/17 P), we found no other ruling on these points.
National law and the platform ¡ Who decides what
This is the part that changes from one tender to the next. The table separates what EU law fixes from what you have to look up each time.
| Question | EU law says | Look it up in |
|---|---|---|
| Must I submit electronically? | Yes, unless an Article 22(1) exception applies | The notice and the documents |
| Which platform? | The notice must give the address to which tenders are sent (Annex V, Part C, point 20) and where the documents are (Article 53(1)) | The notice |
| Registration, accounts, who in a consortium uploads | Nothing | The platform's instructions |
| File formats, file size, number of files | Size limits allowed for technical reasons (recital 53) | The documents and the platform's instructions |
| Do I sign, and with what level of signature? | Set nationally, proportionate to risk. If advanced is required, qualified-certificate signatures must be accepted (Article 22(6)) | The documents. National law |
| What counts as the time of receipt? | Must be recorded precisely (Annex IV). Late tenders are irregular (Article 26(4)(b)) | The platform's instructions: what time is recorded, and in which time zone |
| Can I withdraw or replace my tender before the deadline? | Nothing | The platform's instructions and national law |
| What if the platform fails before the deadline? | Nothing specific | National law, the documents, the buyer's notices of extension |
| Which ESPD tool? | The ESPD is electronic only (Article 59(2)) | The documents |
Our analysis ¡ A submission timeline
The Directive leaves you to manage the technical risk, and the deadline doesnât move because your upload was slow. Work back from the deadline.
| When | What to do | Why |
|---|---|---|
| When you decide to bid | Register on the platform. In a consortium, agree who uploads. Download the platform's instructions | Registration can need checks you don't control. The submission specifications must be available to you (Article 22(6)(a)), so read them first |
| Early | Check that your signature works on this platform, with a test file if it allows one. Check the file formats, size limits and folder structure | A signature or format problem found on the last day leaves no time to ask the buyer |
| Before the cut-off for questions | Ask about anything technical that's unclear: formats, signatures, which documents must be signed | Answers have to reach everyone six days before the deadline only if you asked in good time (see clarification questions) |
| A working day before the deadline | Upload the full tender. Get the receipt | Time to fix a failed upload, a rejected file or a missing signature |
| Deadline | Nothing left to do but check for notices from the buyer | A tender received after this is irregular (Article 26(4)(b)) |
âA working day beforeâ is our suggestion, not a rule. On a large tender with many signed files, start earlier.
An example
A made-up case. A software company in Athens bids in an open procedure run by a buyer in Germany. The notice gives the platform address (Annex V, Part C, point 20) and a deadline of 10:00. The documents require an advanced electronic signature based on a qualified certificate on the tender form, and nothing else signed. The platformâs guide, invented for this example, accepts PDF files of up to 50 MB each and shows times in German time.
- The day it decides to bid, the company registers and downloads the platform guide. Germany is one hour behind Greece all year round, so 10:00 on the platform is 11:00 in Athens. The team plans for 10:00.
- In the first week it signs a test file with its qualified signature from a Greek provider, in PAdES format. The platform rejects it. The company writes to the buyer at once, citing Article 22(6)(c)(ii): with a qualified certificate on a trusted list, the buyer may not add requirements that hinder the signature. Whatever the outcome, it has weeks to sort it out, not hours.
- Its method statement relies on a 300 MB video demo. Thatâs over the file limit, and a link to the companyâs website wouldnât count as part of the tender (C-534/23 P). It asks a clarification question before the cut-off: how should a demo be submitted? The answer goes to every tenderer.
- Two days before the deadline it uploads the tender, gets a receipt with the time, and checks that the file list matches. On the morning of the deadline it only checks the platform for notices from the buyer.
Practice ¡ Step by step
- Find the platform and its manual. The notice tells you where the documents are and where tenders go (see reading an EU contract notice). Download the platformâs guide for tenderers the same day. The specifications for submission, including encryption and time-stamping, must be available to you (Article 22(6)(a)). Look for them there and in the documents.
- Register now, not later. Accounts can need company verification. In a consortium, check whether the lead partner submits for everyone and whether each partner needs its own account (see bidding with partners).
- Settle the signature question early. Read which documents must be signed, at what level, and whether each file is signed or the whole tender is sealed by the platform. Check your certificateâs expiry date. If youâre signing from another Member State and the platform doesnât accept your signature, write to the buyer at once.
- Build the tender to the platformâs structure. Use the folders, file names and formats it asks for. Keep within the size limit. If you need to split a large file, follow the instructions for that, donât improvise. If you bid for several lots, check whether each lot is uploaded separately (see lots).
- Put everything inside the tender. Upload every document you want evaluated. Donât rely on links to your website or a cloud folder (C-534/23 P). If a video or demo matters, ask the buyer before the deadline how to submit it.
- Mark confidential material as the documents and the platform require (Article 21(1)).
- Upload early and keep the receipt. Download or screenshot the confirmation with its time. Check that the file list in the receipt matches what you meant to send.
- If something fails, write at once. Use the platformâs support and the buyerâs contact. Say what failed, when, and attach screenshots with the time visible. Do it before the deadline, so that the buyer can extend it if national rules allow. Afterwards, the record will matter if you challenge the decision (see after the award decision).
Mistakes to avoid
Each of these is tied to a rule above. Any one of them can cost you the tender or part of your score.
- Starting the upload too close to the deadline. Annex IV requires the time of receipt to be recorded, and a late tender is irregular. The Directive doesnât protect an upload that was still running.
- Linking instead of uploading. Documents behind a link werenât part of the tender in C-534/23 P, and the Commission didnât have to look at them.
- Signing the wrong thing, or with the wrong signature. An expired certificate, a signature at a lower level than required, or a signed cover letter when the documents ask for each file to be signed. Check the requirement and test the signature early.
- Treating the platformâs guide as optional. The submission specifications must be made available to you (Article 22(6)(a)). Check whether the documents refer to the platformâs guide. In C-534/23 P, the quick guideâs instruction to upload everything was part of what the tenderer had to follow (paragraph 83).
- Paper or email when the documents say platform. Electronic submission is the rule. A tender that doesnât comply with the procurement documents is irregular (Article 26(4)(b)).
- An ESPD on paper. It has to be electronic (Article 59(2)).
- Forgetting the time zone. An eForms notice gives the deadline with its UTC offset (see reading an EU contract notice). Check that the platform shows the same time before you plan your upload.
- Assuming a failure will be forgiven. EU law has no rule on platform failures. If thereâs a problem, report it in writing before the deadline.
What this page doesnât cover
National e-procurement platforms and their manuals. Electronic auctions (Article 35), electronic catalogues (Article 36) and dynamic purchasing systems (see framework agreements and dynamic purchasing systems). Tenders for the EU institutions under the Financial Regulation, except as mentioned. Utilities contracts under Directive 2014/25/EU. What happens to your tender after the deadline (see when the buyer asks you to clarify your tender).
Sources checked for this page
- Directive 2014/24/EU, consolidated text of 1 January 2026 (Articles 2, 21, 22, 26(4), 27, 28, 53, 59, 84, 90, Annex IV and Annex V Part C)
- Directive 2014/24/EU, original text (recitals 52 to 58 on electronic communication)
- Regulation (EU) No 910/2014 (eIDAS), consolidated text of 18 October 2024 (Articles 3, 24a, 25, 26, 27, 50)
- Commission Implementing Regulation (EU) 2026/248 of 2 February 2026 on signature formats public sector bodies must recognise (Articles 1, 2, 5, 6, Annexes I and II)
- Regulation (EU, Euratom) 2024/2509, the Financial Regulation applying to the EU institutions (Article 152)
- Court of Justice, C-534/23 P Instituto Cervantes v Commission, 3 July 2025, paragraphs 71â88
- General Court, T-376/21 Instituto Cervantes v Commission, 14 June 2023, paragraphs 136â147
This page is re-checked when any of the following happens: an amendment to Article 22, Article 53 or Annex IV of Directive 2014/24/EU; a delegated act under Article 22(7) of Directive 2014/24/EU (Annex IV, the exceptions, or mandatory technical standards); an amendment to Articles 24a, 25â27 of Regulation (EU) No 910/2014 or to Implementing Regulation (EU) 2026/248; 23 February 2027, when Annex I of Implementing Regulation (EU) 2026/248 starts to apply; a Court of Justice judgment on electronic submission, late tenders or platform failures. Spotted an error? See how corrections work.